Business Process Management
Make your organization more agile, improve customer satisfaction and experience and achieve operational savings -all the time. With our BPM services through our “Smart Basics” delivery model coupled with strong transition methodology & robust governance model, organizations can propel forward.
Customer Lifecycle Management
Our Cradle to Grave service offerings ensure that at every customer touch point, regardless of the channel, service levels are consistent with our in-house developed solutions and customer interaction methodologies. Customer lifecycle management or CLM is the measurement of multiple customer-related metrics.
We closely work with our clients on various revenue enhancement programs such as up-selling and cross-selling. We provide appropriate tools and solutions to analyze the customer requirements and support the revenue maximization activity. Revenue management is the application of disciplined analytics that predict consumer behaviour at the micro-market
With a large number of business transactions the world over being conducted over phone; Customer Support has become intrinsically integral to almost all businesses. Also, given the prevalent stiff competition, businesses are challenged by their need to stay connected, retain their customer base and simultaneously stay ahead. To further compound their concerns
TNH Info Solutions is founded by seasoned professionals from different sectors. We have deep knowledge and experience in the field of marketing, business process outsourcing, and most importantly, information technology and analytics. The mission of TNH is to provide high-quality outsourcing and technology services to the companies at a much lower cost. At the same time, leveraging offshore operations and development centers for the services we offer. We do this through highly efficient and educated professionals from India, and the experienced management team.